Lisa Neitzel

Lisa partners with law firm leaders to strengthen operations, organizational effectiveness, and build cultures that enable firms to perform at their best. She has nearly 30 years of experience leading operational functions in law firms, serving as a thought partner to firm leaders, and guiding organizations through change. Her experience includes law firms of every size, from boutique practices to big law, giving her a practical understanding of how strategy, operations, people, and culture work together.

Her consulting work spans a wide range of operational and leadership challenges with a focus on optimizing operations, modernizing legal support structures, designing workplace experiences, and elevating client service. She brings equal care to the human side of law firm life and helps firms create environments where people feel supported through systems and cultures that promote physical and mental well-being.

Before joining Edge International, Lisa spent nine years as Managing Director – Regional Administration at Winston Taylor, an AmLaw 25 firm. That experience, combined with earlier roles as Executive Director and Legal Administrator at regional and AmLaw 200 firms, gave her deep insight into how leadership, operations, and culture must work together for firms to thrive. She has guided leaders through strategic plan development and deployment, mergers, relocations, workflow improvements, technology adoption, and succession planning.

She understands the dynamics of leading change inside law firms because she has done this work herself. She is known for her pragmatic approach and for building cultures rooted in collaboration, innovation, and client service excellence. She brings structure, clarity, and practical solutions to help leaders move their firms forward.

Lisa is passionate about the wellbeing of those who work in law. As a certified Mental Health First Aid Instructor, she has co-trained more than 100 legal professionals to recognize and respond to signs of mental health challenges. She also holds three Human Resources credentials, PHRCA, PHR, and SHRMCP, and has held multiple leadership roles within the Association of Legal Administrators.